Assertiveness 

• Definition: Is the quality of being self-assured and confident without being aggressive.

• Quote: "The only health communication style is assertive communication." by Jim Rohn

• Reflection: In my opinion about the quote is never come out as passive aggressive towards other you have to be more calm and be in the middle of both passive and aggressive and be confident also self-assuring to yourself. For example, if you get in a bad argument with a family member don't come at them aggressively come out to them confident and calm to fix things.